Receive status reports and updates on the 2021 Winter Storm; and provide direction to the City Manager.
WS Agenda Item 02: 2021 Winter Storm Report
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JHughson
CoSM Members
Should probably use "Warn Central Texas" instead of "Everbridge" on slide 8. Everbridge happens to be our vendor now and it's changed 1-2 times in the last few years. Warn Central Texas should always be a good term to use as it will be consistent and it's what the public knows.
Slide 10 - not sure all watching or reading the packet will know what "Teams" is. Again, a brand name when a generic name would be helpful.
Maximo - how about just "utility work orders"
Slide 38 - what is EEA?
Slide 42 - How many temps (linemen, etc.) did we hire/use? I see "crews" but not number of people in them.
Slide 42 - Call centers "manned" ?! How about "staffed?"
Next time, do we plan to contact the large businesses directly to see what they can power down?
When can I do appreciation proclamations (or other documents, perhaps certificates of appreciation for each employee) for all who worked so hard for days? I know it will be a number of people, some who were working outside their usual scope of work.
Slide 10 - not sure all watching or reading the packet will know what "Teams" is. Again, a brand name when a generic name would be helpful.
Maximo - how about just "utility work orders"
Slide 38 - what is EEA?
Slide 42 - How many temps (linemen, etc.) did we hire/use? I see "crews" but not number of people in them.
Slide 42 - Call centers "manned" ?! How about "staffed?"
Next time, do we plan to contact the large businesses directly to see what they can power down?
When can I do appreciation proclamations (or other documents, perhaps certificates of appreciation for each employee) for all who worked so hard for days? I know it will be a number of people, some who were working outside their usual scope of work.
Response provided by Tyler Hjorth, Assistant Director of Public Services; Kristy Stark, Director of Communication/Intergovernmental Relations; and Hayden Migl, Assistant to the City Manager:
Should probably use "Warn Central Texas" instead of "Everbridge" on slide 8. Everbridge happens to be our vendor now and it's changed 1-2 times in the last few years. Warn Central Texas should always be a good term to use as it will be consistent and it's what the public knows. HM: The presentation has been revised to include both terms.
Slide 10 - not sure all watching or reading the packet will know what "Teams" is. Again, a brand name when a generic name would be helpful. HM: The presentation has been revised to indicate TEAMS is a virtual meeting platform.
Maximo - how about just "utility work orders" HM: A note has been added to the presentation defining the program.
Slide 38 - what is EEA? HM: EEA stands for Energy Emergency Alert. A note has been added to the slide.
Slide 42 - How many temps (linemen, etc.) did we hire/use? I see "crews" but not number of people in them. TH: We used 13 SMEU personnel on 16 hour shifts, with 24 hour coverage. We had an additional 8 contractors working 16 hour just days.
Slide 42 - Call centers "manned" ?! How about "staffed?" HM: The presentation has been revised with this change.
Next time, do we plan to contact the large businesses directly to see what they can power down? TH: We are already planning for a more effective outreach to our largest customers during any future event.
When can I do appreciation proclamations (or other documents, perhaps certificates of appreciation for each employee) for all who worked so hard for days? I know it will be a number of people, some who were working outside their usual scope of work. KS: We can have further discussions about when we may present a proclamation or certificate. If you would like to present something during the regular proclamation time, we may suggest May 18 which is near Public Service Recognition Week.
Should probably use "Warn Central Texas" instead of "Everbridge" on slide 8. Everbridge happens to be our vendor now and it's changed 1-2 times in the last few years. Warn Central Texas should always be a good term to use as it will be consistent and it's what the public knows. HM: The presentation has been revised to include both terms.
Slide 10 - not sure all watching or reading the packet will know what "Teams" is. Again, a brand name when a generic name would be helpful. HM: The presentation has been revised to indicate TEAMS is a virtual meeting platform.
Maximo - how about just "utility work orders" HM: A note has been added to the presentation defining the program.
Slide 38 - what is EEA? HM: EEA stands for Energy Emergency Alert. A note has been added to the slide.
Slide 42 - How many temps (linemen, etc.) did we hire/use? I see "crews" but not number of people in them. TH: We used 13 SMEU personnel on 16 hour shifts, with 24 hour coverage. We had an additional 8 contractors working 16 hour just days.
Slide 42 - Call centers "manned" ?! How about "staffed?" HM: The presentation has been revised with this change.
Next time, do we plan to contact the large businesses directly to see what they can power down? TH: We are already planning for a more effective outreach to our largest customers during any future event.
When can I do appreciation proclamations (or other documents, perhaps certificates of appreciation for each employee) for all who worked so hard for days? I know it will be a number of people, some who were working outside their usual scope of work. KS: We can have further discussions about when we may present a proclamation or certificate. If you would like to present something during the regular proclamation time, we may suggest May 18 which is near Public Service Recognition Week.
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